GENERAL SESSIONS

Monday, May 20, 2019

3:30 p.m. - 5:30 p.m.

OPENING KEYNOTE: GALEN EMANUELE

Galen Emanuele

Creating a Culture of Yes

Galen Emanuel’s dynamic keynote presentation teaches leaders and organizations how to apply the improve concept of “Yes, And” to radically improve communication, team performance, and engagement. Through thought-provoking activities aimed at enhancing leadership and building cohesive team culture.

Attendees come away with tools to skyrocket leadership and communication within their organizations. Galen’s immersive, interactive content has participants laughing and learning while gaining actionable skills that will redefine the way they contribute to their organization. Participants will come away with actionable tools to drive an intentional culture and be more effective members and leaders through five core tenets of improve: Saying Yes, Listening & Being Present, Making Others Look Good, Embracing Change, and Choosing Positivity.

President of Shift Yes, Galen Emanuele is an international speaker who works with teams and organizations around the globe, including Fortune 500s such as Microsoft, CBRE, Expedia, and Shell, redefining the way people interact and communicate in business. Galen is an expert in human behavior with more than 18 years in sales, marketing and business leadership.

 


 

Tuesday, May 21, 2019

9:00 a.m. - 10:15 a.m.

RIGHT HERE! RIGHT NOW! INNOVATION

Innovation is speeding toward us –from mobility & longevity to autonomous cars to home care and workforce solutions. This year’s Panel of Pundits are at the pinnacle of innovation in our field. They are testing new ideas through research, looking at new designs for aging world-wide putting self-driving vehicles in our communities, and making home and community based services more accessible. Hold on to your hats as they challenge us to think differently about how to integrate these innovations in our communities.

Speakers:

  • Dr. Robyn I. Stone, Senior Vice President of Research, LeadingAge and Co-Director LTSS Center @UMass Boston
  • Seth Sternberg, Founder & CEO, Honor 
  • Oliver Cameron, CEO, Voyage
  • Kenneth Smith, Sr. Research Scholar, Stanford Center on Longevity 
  • Moderator - Jeannee Parker Martin, President & CEO, LeadingAge California
Robyn Stone-LeadingAge Seth Sternberg-Honor
Oliver Cameron-Voyage
Kenneth Smith-Stanford Center for Longevity
ROBYN STONE SETH STERNBERG OLIVER CAMERON KENNETH SMITH
LeadingAge Founder & CEO, Honor CEO, Voyage Stanford Center for Longevity


Wednesday, May 22, 2019

12:00 p.m. - 2:00 p.m.

ANNUAL BUSINESS MEETING & LUNCHEON - KEYNOTE

When Business Meets Design

Best-selling author Brian Solis shares why great products are no longer good enough to win with customers and why creative marketing and delightful customer service are not enough to succeed. He shares why the future of business is experiential and how to create and cultivate meaningful experiences. Learn how to design a desired, meaningful and uniform experience in every moment of truth in a fun way, including: 

  • How our experience gets in the way of designing for people not like us;
  • Why empathy and new perspective unlock creativity and innovation;
  • the importance of User Experience in real life and in executive thinking;
  • The humanity of Human-Centered Design in all you do.

We will take a look at Apple's holistic approach to experience architecture; the value of different journey and experience mapping approaches and finally the future of business lies in experience architecture and you are the architect.